Privacy Policy

PRIVACY POLICY

Effective Date: [03/28/2026]

At penguinchoices.in, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

a) Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (processed securely via third-party gateways)

b) Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent

c) Order & Transaction Data

  • Products purchased
  • Order history
  • Payment status

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates, confirmations, and notifications
  • Prevent fraud and ensure security
  • Send promotional emails (only if you opt-in)

3. Cookies and Tracking Technologies

We use cookies to:

  • Remember user preferences
  • Enable cart functionality
  • Analyze website traffic

You can disable cookies via your browser settings, but some features may not function properly.

4. Sharing Your Information

We do not sell your personal data.

We may share your data with:

  • Payment gateways (e.g., Razorpay, Stripe, etc.)
  • Shipping and logistics partners
  • Analytics tools (e.g., Google Analytics)

These third parties are obligated to keep your data secure.

5. Data Security

We implement appropriate security measures including:

  • SSL encryption
  • Secure payment processing
  • Restricted access to personal data

However, no method of transmission over the internet is 100% secure.

6. Your Rights (India – DPDP Act 2023)

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • File a grievance

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: info@penguinchoices.in
Website: https://penguinchoices.in

11. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

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